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Terms of use

By placing an order, you acknowledge that a binding agreement for supply has been entered between you and Health and Fashion Shoes Australia Pty Ltd ABN 56 601 115 511, 1 Gateway Court, Coomera, QLD 4209 (trading as Scholl Footwear).
The transaction is deemed to have taken place in Coomera, Queensland, Australia and the laws of Queensland, Australia govern this agreement.
All orders are subject to acceptance and availability. You acknowledge that colours of the actual products may vary slightly from those seen on the website.

Online returns

Refunds

If you are not 100% satisfied with your online purchase, you can return the goods to us within 30 days for a refund. Please fill in the returns form below and our customer service will be in contact with you, with a return authorisation number and return address.

  • Any goods purchase online at schollfootwear.com.au must be returned online
  • You must obtain a return authorisation number before sending your order back
  • All products must be received back in original saleable condition including all tags and boxes
  • The customer is responsible for all shipping and handling charges
  • Once the goods are received in good condition, a refund will be generated against the credit card supplied at purchase (minus any shipping costs)

Exchange

If you wish to exchange your shoes for a different size or colour, you can return the goods to us within 30 days. Please fill in the returns form below and our customer service will be in contact with you, with a return authorisation number and return address.

  • Any goods purchase online at schollfootwear.com.au must be returned online
  • You must obtain a return authorisation number before sending your order back
  • All products must be received back in original saleable condition including all tags and boxes
  • The customer is responsible for all shipping and handling charges
  • Once the goods are received in good condition, your new order will be dispatched

Faulty, Damaged or Incorrect products

If you believe the product delivered is faulty, damaged or incorrectly supplied please email photos and specific details to info@schollfootwear.com.au where it will be assessed and we will be in contact with you with an outcome

Faulty products are subject to our inspection of workmanship and/or materials

Compliance with law

Our products come with guarantees, statutory conditions and warranties that cannot be excluded, restricted or modified under the Australian Consumer Law (ACL). Where these terms and conditions are inconsistent with any rights under ACL, these laws apply to the fullest extent.
If any of the terms and conditions are declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or part of any clause, all of which shall remain in full force and effect.

Protection of information

We use a number of reasonable procedures and processes to ensure, where possible, the security and integrity of your personal information. Unfortunately, no data transmission over the internet can be guaranteed as completely secure and therefore, while we strive to protect such information, we cannot guarantee the security of any information you transmit to us.

Once any information is in our possession, we will take reasonable steps to protect that information from misuse, loss, unauthorised access, modification or disclosure.

Changes of terms and conditions

Scholl Footwear reserves the right to modify and change the terms and conditions and privacy policy at any time. All amendments to these Terms and Conditions or Privacy Policy will be posted online. Scholl Footwear recommend that you familiarise yourself with the Terms and Conditions and Privacy Policy with each visit. However, continued use of the website will be deemed to constitute acceptance of the new Terms and Conditions.

Contact

If you have any questions about the terms and conditions of purchase, please email us at info@schollfootwear.com.au

Copyright

Scholl and Orthaheel are a trade mark of Reckitt Benckiser group of companies and is under licence